FAQ's

Frequently Asked Questions

Q: What is Apoyo Guate and how much does it cost?

A: Apoyo Guate is a completely free, easy-to-use online platform where initiatives representing Guatemalan communities in urgent need of aid and supplies due to the COVID-19 crisis can publicize their projects to reach a large and international audience to facilitate fast, targeted support to underserved Guatemalan communities.

 

Q: What inspired Apoyo Guate?

A: Apoyo Guate was inspired by the need for communication and connections between organizations and initiatives supporting underserved communities suffering due to the catastrophic economic impact of COVID-19 restrictions in Guatemala.

 

Q: What is happening in Guatemala, and why is there so much need right now?

A: Restrictions to curb the spread of COVID-19 are having a devastating economic and humanitarian impact on Guatemala. The closure of all non-essential businesses, cessation of public transport, prohibition of inter-departmental travel and strict curfew restrictions have made it nearly impossible for the majority of Guatemalans to continue work and secure a daily income.

 

Whilst the government has allocated some funds to provide relief packages to some individuals, up to 75% of Guatemalan participate in the informal economy, as street vendors, drivers, farmers, construction workers, housekeepers, tour guides, hospitality workers - and the majority are ineligible to receive any of the official government relief packages.

 

Given the gaps left by the government response which fail to support those most at risk, local community organizations and initiatives are stepping in to support those most in need. Apoyo Guate facilitates communication and connections between those organizations and initiatives and those who can help - both on the ground and from afar - providing fast, targeted support to underserved Guatemalan communities.

 

Q: I’m an individual/organization looking for help for my community initiative in response to COVID-19. How do I find support?

A: Fill in this form to be featured on our site and browse the Volunteer Listings page to search for individuals and groups available to help. If you find an organization or individual with skills or resources that match your needs, you can contact them directly to start a conversation. If the direct contact information is not listed, you can reach out to us through the site Contact Us form and we will link you up.

 

Q: I’m an individual/organization available to help. How do I find projects to support?

A: Register your details here, or browse the Ways to Support page to search for opportunities to help. You can use the search bar to find specific organisations, locations or ways you can support. If you find an organization or individual that matches your skills or resources, you can contact them directly to start a conversation. If the direct contact information is not listed, you can reach out to us through the site Contact Us form and we will link you up.

 

Q: What is Apoyo Guate’s ‘Spotlight’, and how can my organization/initiative get featured?

A: We feature 2-3 organizations/initiatives on our social media channels every week to provide additional exposure and publicity to outstanding projects. To be featured, be sure to register your organization/initiative on the site, and then send us an email letting us know you're interested in being featured via 'Spotlight'. Be sure to complete the form comprehensively, communicate your needs clearly and provide accurate contact information so that we are able to contact you to verify your project.

 

Q: I registered on the Spanish version of Apoyo Guate. Will this listing also be available in English (and vice versa)?

A: Yes! All of our listings are translated and are available in both Spanish and English.

 

Q: How do I know a listing on Apoyo Guate is legitimate?

A: The COVID Apoyo Guate site is intended to help facilitate connections between those looking for support and those looking to provide it. Whilst we do our best to ensure the legitimacy of listings looking for support on our site, it is your ultimate responsibility to ensure that those that you are connecting with to offer your support are authentic and meet your own standards.

 

Q: I’m an individual or organisation interested in supporting or collaborating with Apoyo Guate. How do I get in touch?

A: We’re always open to outside support and collaboration opportunities. You can reach out to us through the site Contact Us form or send us an email at apoyoguateproject@gmail.com.

 

Q: I have feedback on how to improve Apoyo Guate. Who do I contact?

A: We value appreciate any feedback on how to improve this platform. Please send your feedback through the site Contact Us form or send us an email at apoyoguateproject@gmail.com.

 

Q: I have a question that’s not covered by the FAQs. Who do I contact?

A: You can reach out to us through the site Contact Us form or send us an email at apoyoguateproject@gmail.com .

Contact Us

If you have any questions or comments about this site or initiative, we'd love to hear from you!

DISCLAIMER:

The COVID Apoyo Guate site is intended to help facilitate connections between those looking for support and those looking to provide it. Whilst we do our best to ensure the legitimacy of listings looking for support on our site, it is your ultimate responsibility to ensure that those that you are connecting with to offer your support are authentic and meet your own standards.